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Greg Jansen

This interview will be useful as I organize a service catalog project for my university IT department. I could almost use a transcript as well, b/c the interview goes by so fast that my notes don't keep up.
thanks very much,

Valerie Butler

This information is extremely useful. We have an IT Service Catalog but are in the process of revising and updating it. The information confirmed that I was moving in the right direction regarding our implementation strategy.

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