Are you interested in learning more about ITIL Version Three?
Great, because I've recently blogged a lot about what probably amounts to the biggest ever change we'll see with ITIL in recent years.
ITIL Version Three Resources:-
ITIL Version Three Overview & Perspectives.
A Powerpoint Slide Deck covering my own personal view on what the changes and additions are with ITIL V3. After watching Sharon Taylor's presentation in January, I decided to ensure that the main themese and messages from her presentation were available to a world wide audience. This is a good introduction to ITIL V3.
ITIL Version Three Authors - Who Are They?
Critical to the very heart of ITIL Version 3 will be the knowledge, expertise and writing capability of the five pairs of authors that are writing the forthcoming five new texts including: Service Design, Service Introduction, Service Operations, Continual Service Improvement and Service Strategies. I have put together a unique Powerpoint slide deck providing some background on each author, their photo and who they've worked for recently. Access the Profiles HERE.
ITIL Version Three - Official OGC Refresh Calendar:-
You can visit the official refresh calendar to view the latest items that are due from the ITIL Resfresh team. This calendar is now managed by the itSMF. Visit HERE.
Need to know more about ITIL V3 Refresh?
If you want to find the latest white papers, reports and news from sites other than the OGC, you can research them at this new search engine that's got ITIL and IT Service Management actually hardwired into the search code. Plus, there's handy search categories like 'White Paper' and 'Article'. Visit IT Service Today.
Keep Updated!
Simply type in you Email address into the ITIL'ize Me! box on this Blog - I will shoot you a quick Email evertime something relevant on ITIL and in particular ITIL Version Three pops up!
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