According to results from a survey of over 230 US corporate executives and IT managers released yesterday by Managed Objects, the Business Service Management Company, top corporate executives believe their company is spending too little in 2006 on technology.
The findings preview results from an extensive survey commissioned by Managed Objects, “Measuring and Optimizing the Cost of IT: A Progress Report,” which will be released soon.
Key survey results showed: -
- 57% of those senior executive respondents (C-suite) said they are planning implementation of best practice models such as ITIL among their top actions to better control costs
- 59% of organizations want to measure IT costs by service, nearly half say their current inability to do so is a top barrier to optimizing IT costs
- 46 % of respondents said their organization is spending “too little on IT in 2006,” as compared to 10 percent saying too much was being spent, and 44 percent stating spend was “about right.”
- 53 % of IT directors and technology managers feel that IT cost controls are insufficient and need improvement
- Senior executives may not be as frugal when it comes to IT as their reputations suggest and that they see the value of technology as a means of propelling their business forward
- Senior executives agreed that best practice implementation was the top priority; they were nearly twice as likely as IT managers to look toward reductions and reallocations in headcount as a primary cost control measure.
- IT managers believed that reducing the cost of IT downtime was the most important factor to their organizations’ bottom line
- Senior business executives pointed toward reductions in manpower cost as having the most impact
Press Release: -
Further Reading: - Recent ITIL Related Survey Results
Comments