What Does ITIL V3 Look Like?

A very warm welcome to the IT Service Blog - where we only Blog about ITIL and IT Service Management topics.

Hosted on CIO Search is the best Webcast presentation so far by Sharon Taylor who is leading the programme delivery for the next version of ITIL - Version 3.

Now there's a lot of interest out there in Version three because several new core texts have been announced which will be written (as usual) by top ITIL and IT Service Management experts. Many Service professionals have already obtained ITIL certification and are asking questions about whether they need to re-certify after version three is released.

Sharon provides an excellent overview and covers highly relevant ITIL topics:-

• What ITIL V3 will actually look like?
• What will the new structure actually comprise of?
• What's the thinking and focus behind the new structure?
• What's the low-down on the return on investment for ITIL V3?
• What are some of the most frequently asked questions on V3?

Sharon also takes some questions at the end of the session which reveal some interesting details about re-certification, future publishing media and timelines for ITIL V3's release.

I have watched this presentation and provided the following appraisal for your viewing pleasure. (Please note - these are my own observations, thoughts and views on the presentation.)

If you would like my free complimentary Summary Slide Deck - download it here... Download ITIL-Version-3-Perspectives.ppt

Please note - I am going to 'stick like glue' to announcements and developments on ITIL V3 - since I believe it is THE most important step-change in the history of IT Service Management.

The full original webcast presentation can be reached here it lasts just under one hour and is sponsored by Front Range Solutions (note: The ITIL refresh is not associated with Front Range Solutions).


NEW! Download my ITIL Version Three Mindmap HERE.

Additional Resources:-

1. Free white papers on ITIL and ITIL V3 at IT Service Today.

2. Get 20 Hot ITIL Links - Get 20 ITIL Links Free.

Comments

[Robin Yearsley]

Thanks for stopping by Sharon and letting us know that you approve of the post.

I will make the minor adjustment to the slide pack and re-publish - just to keep things polished.

Best of Luck for the forthcoming delivery of ITIL Version 3!

I know from the tons of feedback I receive that it seems like the whole IT Service world is waiting to see what it look like.

We're planning on keeping everyone fully up to date with all developments on this Blog.

Regards,

Robin Yearsley
Chief Blogger, IT Service Blog
http://www.ITServiceBlog.com

[sharon taylor]

I was very pleased to see this blog and the positive statements made about our strategy for development, selection of world class authors and our progress.

Behind the scenes of the refresh project is a team of extremely dedicated, tireless people who share the credit of our successes.

I would like to provide a small clarfication to the slides posted here. The depiction of Frontrange solutions placed on the slides was not a part of the original material. As many of you know, ITIL is non-proprietary and not associated with any commercial interests. The company name appearing on the slides (Frontrange) was a sponsor of the searchCIO webcast and is not affiliated in any way with the ITIL refresh project.

Sharon Taylor
Chief Architect, ITIL Refresh Project